We've been working with Accelera IT Solutions for several years. We initially hired them to monitor and maintain our network servers. But after a few months, we realized that they could handle all of our computer &electronics needs. They monitor all of our workstations and servers 24 hours a day, 7 days a week. And they let us know immediately when it appears that there is a problem or even a potential problem.
They have an awesome customer portal that we can log into at any time to request support. It is fast and very user friendly. Once a support ticket is submitted, someone from Accelera contacts you immediately to let you know they are working on your request. They can log in remotely to any of our workstations and/or network servers to
fix problems, add software and setup new users. Usually within minutes.
When we need new workstations or laptops, Nova Mesa has been a great resource. They provide very high quality computers that are custom made by them to our exact specifications (including software). And definitely at reasonable prices.
I would absolutely recommend them to anyone that is looking for a company to handle all of their IT needs. They are very good.Derek Wright, Suntec Concrete, http://www.suntecconcrete.com/
What our customers are saying about us
We have been working with Accelera IT Solutions for the past 3 years. We have found them to be very professional and extremely good at what they do. There is a certain comfort level to know someone is watching computers at our 26 restaurants and corporate offices. Updates are added to the computers on a timely basis.
I would highly recommend them to anybody in need of this service.Rick Peterson, Streets of New York , http://www.streetsofnewyork.com/
We have been partnering with Accelera IT Solutions for quite a while. They are prompt to respond, even for the littlest of matters, and complete the task at hand in a timely manner. Their team is highly professional and personable and their support and maintenance works extremely well for us as a small organization. Our staff are not IT specialists and Accelera gives us the freedom to get on with what we’re good at. They have helped us with a major move and everything went smooth always working on our schedule not theirs. They have provided us with the hardware and software we have needed and have even worked through pesky bugs in existing hardware until it worked.
I would have no hesitation in recommending Accelera IT Solutions to any company looking for expert, professional advice and support. We would especially like to thank Matt for sorting out the smallest of our problems and having to deal with all us!Joyce Romig, Arrowhead Women's Center, http://www.arrowheadwomenscenter.com/
Powers Steel & Wire contracted with Accelera IT Solutions in order to help our company modernize and grow. We needed an IT company that was available every day, including nights and weekends. Accelera has installed new servers, upgraded our email and helped us to protect our data. They are very helpful, courteous and available at anyBill Powers, http://powerssteel.com
time to fix our computer problems. We would recommend them to any other company needing an attentive computer services partner.